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Privacy Policy

Effective Date: 11 April 2026

1. Who We Are

EasyMove (“we”, “our”, “us”) operates the website https://easymove.hr and related mobile applications and services.

We provide logistics, moving, and transportation services, including booking, tracking, and customer support.

2. Information We Collect

We may collect the following types of personal data:

a) Information You Provide

  • Name
  • Email address
  • Phone number
  • Pickup and delivery addresses
  • Payment details (processed securely via third-party providers)
  • Any information submitted through forms, bookings, or support requests

b) Automatically Collected Data

  • IP address
  • Device information
  • Browser type
  • Usage data (pages visited, actions taken)

c) Location Data

If you use our mobile app or location-based services, we may collect real-time location data to:

  • Assign drivers
  • Track deliveries
  • Improve service accuracy

3. How We Use Your Information

We use your data to:

  • Provide and manage our services
  • Process bookings and payments
  • Connect customers with drivers/partners
  • Send service updates and notifications (from [email protected])
  • Improve our platform and user experience
  • Ensure security and prevent fraud

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences
  • Enable login functionality
  • Analyze website performance

You can control cookies through your browser settings.

5. Sharing Your Data

We may share your information with:

  • Drivers and service partners (to fulfill bookings)
  • Payment providers (to process transactions securely)
  • Technology providers (hosting, analytics, customer support tools)
  • Legal authorities (when required by law)

We do not sell your personal data.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

7. Your Rights

Depending on your location (including GDPR in the EU), you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability

To exercise your rights, contact us at:
📧 [email protected]

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

9. Third-Party Services

Our platform may include integrations with third-party services (e.g., maps, payment gateways). These services may collect data in accordance with their own privacy policies.

10. International Data Transfers

Your information may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

EasyMove
🌐 https://easymove.hr
📧 Support: [email protected]
📧 General: [email protected]